From the Wife of a Service Technician

Whatever you do, work at it with all your heart, as working for the Lord, not for human masters, since you know that you will receive an inheritance from the Lord as a reward. It is the Lord Christ you are serving. -Colossians 3:23-24


From the Wife of a Service Technician

When I married my husband 17 years ago I knew his job would be demanding on his time, and summers were the worst(and still are!). Some days he would work from 6:00AM to 9:00PM and then be called out all weekend long. I shared my man with all of his customers, my kids shared their dad, and many times I would become angry that he was always gone. We fought a lot our first years of marriage over the fact that he missed so much time with me and our kids growing up……………Why, to serve you, to help you. It’s the nature of the beast, it’s his job.

6 years ago my husband and I decided to embark on a journey of running our own HVAC-R & Plumbing business and frankly I had no idea what I was in for. Prior to this I really had no idea what my husband did. I do the accounting and scheduling and he does the work. What I have learned over the past 6 years is this:

Although I spent years yelling at my husband, I had no idea what he was dealing with on a daily basis. Now I know, now I understand and now I don’t yell anymore, I only pray that in this world, we will focus on the good within it and get through the not so good.  He is subjected to the best living conditions and worst living conditions. He does jobs like working with sewage and has to deal with people not wanting to pay.  He has had sweet old ladies who bring him a glass of lemonade and has had curious little kids watch him in fascination as he works on an AC. There are good things, there are not so good things…The majority of this world doesn’t care about his life outside of what he can do for them and many do not think of the other customers that need care as well.  My husband receives phone calls at all hours and days, interrupting sleep, moments with our kids, dinners, life, and 90% are not emergencies. But he answers, he serves, he helps, he does so much and he doesn’t complain, he just talks people through or goes out to help. I sit in amazement anymore wondering how or why his drive and determination to help others continues through so much negativity.

That is, this is, his life…. and has been his life for almost 20 years… I don’t know how he has handled it for so long, I don’t know why he continues to serve…

Maybe it’s the satisfaction of feeling as though he is appreciated by some that outweighs the unappreciation others…

The little old lady that makes him a pie, or the young family who is in tears and gives him a hug when he gets their heat back on and it’s subzero degrees outside, or the farmer who just doesn’t have time to fix things because he is working so hard as well, or maybe it’s just the satisfaction of being a good person, doing the right thing and just loving to help… Those are the reasons he continues, I’m certain of it…

I pray those appreciations of his time become more and the negatives become less in his life…. Although my service husband is yelled at, lectured, screamed at, demanded to, and sometimes not paid for his work, he still goes, he still works, and he still serves and before you decide to say, “Well that’s his job, he picked it, or quit complaining he needs to do his job.”, I would love for you to be in his shoes one day in the summer when it’s 100+ degrees. Yes it’s his job, yes he picked it and I’m not complaining but more voicing my observations with a world that continues to shock me. I only wish the shocks would be more good than bad these days.

He is an amazing man, a hard worker and someone who wishes he could clone himself so he could help more people and also spend more time with his family. He truly has a servant heart, he loves to help so many people.

So my point is this; be patient and remember these techs are MORE than servicemen, they are husbands, fathers, brothers, sons, children of God and I love mine so very, very much…. Remember that when they are running behind they may have had to help an 90 year old woman who’s house is 100 degrees inside, or had to go unclog a flooded basement for a family of 7, or maybe they had to go visit their little girl who was in the hospital… maybe, just maybe we could all extend a little grace without explanation and give thanks for their hard work.


The Wife of a Service Technician.

We love you and we appreciate you most of all.

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May the God who gives endurance and encouragement give you the same attitude of mind toward each other that Christ Jesus had. -Romans 15:5